Privacy Policy

Privacy Policy

This Privacy Policy explains how Krishna Event Management Services Pvt. Ltd. we collects, uses, shares, and protects personal information when you use our website and services. By using our website or services you agree to the terms described in this Policy.

1. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, postal address (when you contact us or make a booking).
• Account information: username, password and profile details if you create an account.
• Payment information: card or payment details processed via our payment partners (we do not store full card details on our servers).
• Usage data: pages visited, time spent on pages, device and browser information, IP address, and analytics data.
• Media: photos or video you provide for events (will be used only as permitted by you).

2. How We Use Your Information

We use personal information to:

• Provide, maintain and improve our services and website;
• Process bookings, payments and fulfill contract obligations;
• Communicate with you about bookings, updates, promotions, and support;
• Personalize user experience and content;
• Detect, prevent and respond to fraud, abuse or technical issues;
• Comply with legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies to collect usage data and improve the user experience. Cookies may be first-party or third-party (such as analytics or advertising providers). You can control cookie settings in your browser, but disabling cookies may affect website functionality.

4. Sharing & Third Parties

We may share personal information with:

• Service providers and partners (payment processors, hosting providers, email services, analytics providers) who perform services on our behalf;
• Vendors and subcontractors required to fulfill event services (caterers, photographers, venues) — only the minimum necessary details;
• Law enforcement or government authorities when required by law or to protect legal rights;
• Other parties with your consent or at your direction.

5. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration or destruction. While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and legal requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including access, correction, deletion, restriction of processing, and objection to processing. To exercise these rights, contact us at the address below. We will respond in accordance with applicable law.

8. International Transfers

Data may be transferred to, stored, and processed in countries other than your own. We take steps to ensure appropriate safeguards for such transfers as required under applicable law.

9. Children

Our services are not directed at children under 13 (or a higher age as required by local law). We do not knowingly collect personal information from children. If you believe a child’s data has been provided to us, please contact us so we can delete it.

10. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites — we encourage you to read their privacy policies before providing personal information.

11. Changes to This Policy

We may update this policy periodically. We will post the updated policy with a revised "Last updated" date. Continued use of the site after changes signifies acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Email: info@krishnaevents.org
Phone: +91 98305 11199
Address: Krishna Event Management Services Pvt. Ltd.